RedCARE is a highly secure method of automatically transmitting a signal from your premises to summon the Fire Brigade, Police, Key holder, Fire Alarm Engineer, Lift Plant engineer or anyone you want it to. In its most basic form the system has eight input. Each can be programmed to have a different result. So when you fire alarm goes off it will automatically call the fire brigade, but when it goes into fault it calls the fire alarm engineer.

The RedCARE system works by sending a signal from your Subscriber Terminal Unit (STU) to your Alarm Monitoring Center (AMC), some times known as a Central Station, using your existing BT telephone line.

The RedCARE signal is digitally encoded on the telephone line and does not use conventional "telephone dialing" to convey a messages. So the signal does not interfere with normal telephone traffic, can not be blocked by another call and there are no call charges.

There is a continuous dialogue between the STU and the RedCARE computers. If the signal is lost the AMC and the client are immediately notified and work is put in hand to rectify the fault. If an alarm is raised, the RedCARE computers will relay the message to the AMC within seconds, ensuring a fast response to your alarm activation. Depending on which signal is received the AMC will follow the instruction for that signal e.g. Fire Alarm; Call the Brigade, followed by call the key holder. The RedCARE could be linked to the Fire Alarm System, Extinguishing System or the Aspirating Smoke Detection System.

To eliminate unwanted calls and to accommodate changing routines the AMC can follow different instructions depending on the date and time. For example between 9 and 5 Monday to Friday a signal from the fire alarm should result in a call to the site first and only call the brigade if there is no sensible response.

In short, RedCARE offers a lot of important benefits:

• No need for an extra telephone line
• Continuous monitoring 24 hours a day
• High speed alarm transmission in a matter of seconds
• Signals transported even while the phone is in use
• A network which is duplicated to ensure a high level of resilience
• No additional call charges
• No added re-programming costs, which may be necessary in areas affected by code changes?
• Instant detection if your phone line has been cut or damaged
• Immunity from radio interference

RedCARE is acknowledged and endorsed by insurers as the most secure method of alarm signalling in the world.